Hiver
All Systems Operational

About This Site

This is Hiver’s status page. Here you can get real-time information on how are systems are doing. You’ll find live and historical data on our system uptime and performance.
If you are experiencing any issues with Hiver, don’t hesitate to get in touch with us at support@hiverhq.com

Uptime over the past 90 days. View historical uptime.
Web App Operational
90 days ago
99.92 % uptime
Today
Email User Experience Operational
90 days ago
99.94 % uptime
Today
Email Sync ? Operational
90 days ago
99.9 % uptime
Today
Notification Services Operational
90 days ago
99.98 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Hiver Chat Operational
90 days ago
99.98 % uptime
Today
Whatsapp Operational
90 days ago
99.97 % uptime
Today
Aircall Operational
90 days ago
99.97 % uptime
Today
Hiver Integrations Operational
90 days ago
100.0 % uptime
Today
Knowledge Base Service Operational
90 days ago
100.0 % uptime
Today
Hiver Website Operational
90 days ago
100.0 % uptime
Today
Hiver Automation Operational
90 days ago
100.0 % uptime
Today
Hiver's Views Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
90 days ago
100.0 % uptime
Today
Google Apps Gmail Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
AWS rds-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS s3-us-west-2 Operational
AWS s3-us-west-2 Operational
AWS route53-us-west-2 Operational
AWS backup-us-west-2 Operational
AWS dynamodb-us-west-2 Operational
AWS ec2-us-west-2 Operational
AWS eks-us-west-2 Operational
AWS elb-us-west-2 Operational
AWS kafka-us-west-2 Operational
AWS apigateway-us-west-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 29, 2023

No incidents reported today.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023
Hiver services are experiencing a downtime
Resolved - We're back! All our Hiver services are up and running now. We thank you for your patience.
Nov 20, 01:23 PST
Investigating - We are experiencing issues with the Hiver extension. Our best engineers are continuing to diagnose the issue. We will share the next update within 30 minutes
Nov 20, 01:06 PST
Nov 19, 2023

No incidents reported.

Nov 18, 2023
Hiver Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 18, 22:31 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 21:30 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 9, 23:12 PST
Nov 17, 2023

No incidents reported.

Nov 16, 2023
Hiver services are currently experiencing a degradation in performance
Resolved - We're back! All our Hiver services are up and running now. We thank you for your patience.
Nov 16, 11:50 PST
Identified - Hiver services are currently experiencing performance degradation. Few users have reported a delay in email sync, and Hiver's activity panel feature is not loading as expected. Our best engineers are actively diagnosing the issue. We will provide the next update shortly.
Nov 16, 11:15 PST
Hiver's Activity Panel service is currently experiencing degraded performance
Resolved - Our Engineers have successfully implemented the fix for Hiver's activity panel issue. All Hiver services have been restored to full functionality. We appreciate your continued patience.
Nov 16, 06:29 PST
Update - We appreciate your continued patience as we delve into the ongoing challenges affecting access to Hiver's activity panel. Our dedicated engineering team is actively engaged in a thorough investigation to pinpoint the root cause.

Rest assured, our team is working diligently to gather the necessary details for a comprehensive update. Your understanding is invaluable to us, and we are committed to resolving this matter promptly.
Nov 14, 11:21 PST
Investigating - Some users are currently experiencing difficulty accessing Hiver's activity panel. Our dedicated engineers are actively investigating the root cause of this issue. Rest assured, we are prioritizing this matter and will provide you with a comprehensive update soon. Thank you for your patience and understanding.
Nov 14, 08:55 PST
Hiver's email synchronization is currently experiencing downtime
Resolved - Our engineers have deployed the fix, and we're back! All Hiver services are up and running now. We thank you for your patience.
Nov 16, 02:47 PST
Investigating - Few customers have reported that they are experiencing issues with email synchronization. Our best engineers are continuing to diagnose the issue. We will share the next update shortly.
Nov 16, 01:25 PST
Nov 15, 2023

No incidents reported.

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