Hiver
All Systems Operational

About This Site

This is Hiver’s status page. Here you can get real-time information on how are systems are doing. You’ll find live and historical data on our system uptime and performance.
If you are experiencing any issues with Hiver, don’t hesitate to get in touch with us at support@hiverhq.com

Uptime over the past 90 days. View historical uptime.
Web App Operational
90 days ago
99.56 % uptime
Today
Email User Experience Operational
90 days ago
99.19 % uptime
Today
Email Sync
Operational
90 days ago
99.93 % uptime
Today
Notification Services Operational
90 days ago
99.95 % uptime
Today
Analytics
Operational
90 days ago
99.95 % uptime
Today
Hiver Chat Operational
90 days ago
99.95 % uptime
Today
Whatsapp Operational
90 days ago
100.0 % uptime
Today
Aircall Operational
90 days ago
100.0 % uptime
Today
Hiver Integrations Operational
90 days ago
99.95 % uptime
Today
Knowledge Base Service Operational
90 days ago
99.99 % uptime
Today
Hiver Website Operational
90 days ago
99.95 % uptime
Today
Hiver Automation Operational
90 days ago
100.0 % uptime
Today
Hiver's Views Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
90 days ago
100.0 % uptime
Today
Google Apps Gmail Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
AWS rds-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS s3-us-west-2 Operational
AWS s3-us-west-2 Operational
AWS route53-us-west-2 Operational
AWS backup-us-west-2 Operational
AWS dynamodb-us-west-2 Operational
AWS ec2-us-west-2 Operational
AWS eks-us-west-2 Operational
AWS elb-us-west-2 Operational
AWS kafka-us-west-2 Operational
AWS apigateway-us-west-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 4, 2023
Hiver's View Counts Service is experiencing a degradation.
Resolved - On Wednesday, October 4, 2023, between 09:25 and 09:53 UTC, Hiver's view counts were briefly not updated. Our engineering team quickly resolved the issue. Thank you for your patience and support.
Oct 4, 02:30 PDT
Oct 3, 2023

No incidents reported.

Oct 2, 2023
Hiver services were down
Resolved - On Monday, October 2, 2023, between 13:06 and 13:11 UTC, Hiver extension access was briefly disrupted. Our engineering team quickly resolved the issue. Importantly, there were no major interruptions during this period—only a temporary inability to access the Hiver web application. Thank you for your patience and support.
Oct 2, 06:30 PDT
Hiver services were down
Resolved - Starting on Monday, October 2, 2023, from 07:07 to 07:12 UTC, there was a brief disruption in accessing the Hiver extension. Our dedicated engineering team swiftly implemented a solution, restoring full functionality as a top priority. Importantly, there was no data loss or message interruptions during this period—only a temporary inability to access the Hiver web application. We sincerely appreciate your patience and continued support during this incident.
Oct 2, 00:30 PDT
Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023
Hiver's Activity Panel services are currently encountering a disruption
Resolved - Our engineers have successfully implemented the fix. All Hiver services have been restored to full functionality. We appreciate your patience.
Sep 28, 18:26 PDT
Identified - We have successfully identified the issue affecting Hiver's Activity Panel. Our engineering team is diligently working on implementing a solution. We will provide additional updates within the next 30 minutes.
Sep 28, 17:55 PDT
Investigating - We are experiencing issues with Hiver's Activity Panel. Our best engineers are continuing to diagnose the issue. We will share the next update within 30 minutes
Sep 28, 17:19 PDT
Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023
Hiver Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 24, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 22:30 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 17, 22:53 PDT
Sep 23, 2023
Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

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