Hiver App Degraded Performance

Incident Report for Hiver

Resolved

This incident has been resolved.
Posted Mar 16, 2021 - 14:42 PDT

Update

We are continuing to monitor for any further issues.
Posted Mar 16, 2021 - 14:41 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 16, 2021 - 13:26 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 16, 2021 - 12:59 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 16, 2021 - 12:28 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 16, 2021 - 12:13 PDT

Investigating

We are facing issues with Hiver not loading for a few of our users. We are looking into it.
Posted Mar 16, 2021 - 11:50 PDT
This incident affected: Web App (Email User Experience, Email Sync).