Hiver service disruption due to AWS outage

Incident Report for Hiver

Resolved

All our Hiver services are up and running now. We thank you for your patience.

Posted Oct 29, 2026 - 16:01 PDT

Identified

Hiver services are experiencing degraded performance due to an ongoing AWS service disruption. Our Engineering team is actively investigating the issue, and we will provide the next update within 30 minutes.

Posted Oct 29, 2026 - 15:53 PDT

This incident affected: Hiver Omni (Email User Experience, Email sync, Notification Services, Automation, Views, Analytics, Integrations, Knowledge Base, Hiver Chat) and Hiver in Gmail (Email User Experience, Email Sync, Automation, Notification Services, Views, Analytics, Hiver Chat, Whatsapp, Aircall, Integrations, Knowledge Base).